USCIS Application Support Center (ASC), Wheaton

Address & Phone Number
Street Address
USCIS Application Support Center
Glenmont Plaza
12331 Georgia Avenue, Suite C
Wheaton, MD 20906-3646

Areas served by this office

ASCs are located in specific places to accommodate customers located near them. Even though most ASCs provide the same services, if you need an ASC, please use the one nearest you.


M-F, 8am-4pm

Note:An appointment is required to visit this office.
Hours of Service for Military Members

Military Personal services provided from 9am-3pm M-F. NO APPOINTMENT NEEDED

Note:Military personnel do not need an appointment.
Parking, Transit and Accessibility

Parking is available at this office.

Public Transportation

Metro: Take the Red Line to the Glenmont Station. Proceed south when you leave the Metro station (toward KFC & 7-11) and cross Layhill Road. The Application Support Center is straight ahead in Glenmont Plaza, next to Pizza Hut.

Metro Bus number C7 and C9 and Montgomery County Ride On Bus (Route 31) stop on Randolph Road in front of Glenmont Plaza.

Handicap Accessibility

This office is handicapped accessible.

Appointment Notices

The only service that is provided by an ASC is the capturing of biometrics.

You will be notified about an ASC appointment by mail. You should follow the instructions on the appointment notice to reschedule the appointment.

Filing Services

There are no direct filings of applications at an ASC.

Case Services

If you believe there is a problem with a case that you filed, you have moved, or you are in need of other services, the National Customer Service Center offers a variety of Case Services for a case that is pending or completed.

You should call the National Customer Service Center at 1-800-375-5283, during the hours we offer live assistance for information and assistance on Case Services.

Note: Application Support Centers do not directly provide Case Services assistance that is related to the status of applications or other associated services.