USCIS Application Support Center (VA), Norfolk
Address & Phone Number
Street Address
USCIS Application Support Center
5678 East Virginia Beach Boulevard
Norfolk, VA, 23502
Appointment Notices
ASCs are located in specific places to accommodate customers located near them. Even though most ASCs provide the same services, if you need an ASC, please use the one nearest you.
Hours
Monday: 8:00 a.m. - 4:00 p.m.
Tuesday: 8:00 a.m. - 4:00 p.m.
Wednesday: 8:00 a.m. - 4:00 p.m.
Thursday: 8:00 a.m. - 4:00 p.m.
Friday: 8:00 a.m. - 4:00 p.m.
Hours of Service for Military Members
This office provides services to military personnel from 8:00AM to 4:00PM, Monday through Friday. Military personnel do not need an appointment.
Parking, Transit and Accessibility
PARKING: There is public parking available in the area of the office.
ACCESSIBILITY: This office is accessible to people with disabilities.
Public Transportation
OFFICE HOURS:
This office provides services to the general public by appointment from 8:00AM to 4:00PM, Monday through Friday.
This office provides services to military personnel from 8:00AM to 4:00PM, Monday through Friday. Military personnel do not need an appointment.
DRIVING DIRECTIONS:
From Interstate 64 West:
Take exit 284A for Interstate 264 West toward Downtown Norfolk.
Keep left at the fork to continue to North Military Highway (US-13 North).
Take Exit 13B for North Military Highway (US-13).
Continue on North Military Highway (US-13), keeping to the right for access to Virginia Beach Boulevard.
Turn left on Virginia Beach Boulevard.
The Application Support Center (ASC) is on the right.
From Interstate 264 East:
Take Exit 13B to merge onto US-13 North/North Military Highway.
Take North Military Highway (US-13), keeping to the right for access to Virginia Beach Boulevard.
Turn left on Virginia Beach Boulevard.
The Application Support Center (ASC) is on the right.
From Interstate 264 West:
Take Exit 13B to merge onto US-13 North/North Military Highway.
Take North Military Highway (US-13), keeping to the right for access to Virginia Beach Boulevard.
Turn left on Virginia Beach Boulevard.
The Application Support Center (ASC) is on the right.
From the old ASC site:
Head southeast on Almeda Avenue toward Henneman Drive.
Continue straight on Kilmer Lane.
Turn left on East Princess Anne Road.
Bear right onto North Military Highway (US-13).
Continue on North Military Highway (US-13), keeping to the right to access Meridian Avenue.
Turn right onto Meridian Avenue.
The Application Support Center (ASC) is on the right.
PUBLIC TRANSPORTATION:
Use the Hampton Road Transit Bus Service. The nearest stop is Salter and Princess Anne, Bus 20 or Newton and Virginia Beach, Bus 27.
As part of a balanced transportation network, a broad mass transportation system including buses, ferries, services for the disabled, and ridesharing and other similar transportation demand management programs is available in the city of Norfolk. Information on specific transit routes, schedules and fares is available from Hampton Roads Transit (HRT) at www.gohrt.com
Appointment Notices
The only after filing service that is provided by an ASC is biometrics collection. Biometrics collection services are by appointment only and are related to an application for an immigration benefit.
You will be notified about an ASC appointment by mail. You should follow the instructions on the appointment notice to reschedule the appointment.
Filing Services
There are no direct filings of applications at an ASC
Case Services
If you believe there is a problem with a case that you filed, you have moved, or you are in need of other services, the USCIS Contact Center offers a variety of Case Services for a case that is pending or completed.
You should call the USCIS Contact Center at 1-800-375-5283, during the hours we offer live assistance for information and assistance on Case Services.
Please note: Application Support Centers do not directly provide Case Services assistance that is related to the status of applications or other associated services.
Note: Application Support Centers do not directly provide Case Services assistance that is related to the status of applications or other associated services.
