Kenya - Nairobi Field Office

Service Area

The Nairobi Field Office has jurisdiction over U.S. immigration matters in the following countries: Burundi, Central African Republic, Democratic Republic of Congo, Republic of Congo, Djibouti, Ethiopia, Eritrea, Kenya, Rwanda, Seychelles Islands, Somalia, Sudan, Tanzania, and Uganda.

Street Address

United States Embassy
United Nations Avenue
Gigiri, Nairobi, Kenya

Mailing Address from the US

Field Office Director
U.S. Citizenship and Immigration Services
Department of Homeland Security
c/o American Embassy
8900 Nairobi Place
Washington DC 20521-8900

Mailing Address from Outside the US

U.S. Citizenship and Immigration Services
United States Embassy P.O. Box 606
American Embassy Beijing
Village Market
00621 Nairobi, Kenya

Express Mail Address

Field Office Director
U.S. Embassy
United Nations Avenue
Gigiri, Nairobi, Kenya

Office Location

We are located at the U.S. Embassy across from the United Nations compound on United Nations Avenue in the Gigiri suburb of Nairobi. Please use the public entrance for visa applicants to access our staff.

Hours of Operation

The office is open to the public, Tuesday and Thursday from 1:30 PM to 3:30 PM, and Friday from 9.00AM to 11.00AM by appointment only. The office is closed on Kenyan and American holidays.

Phone, Fax Numbers and E-mail


(For general inquiries in Kiswahili or English)

please dial 011 first.
If calling from the United States


(For general inquiries in Kiswahili or English)

Status inquiries regarding immigration benefits should be sent to us in writing to either of our mailing addresses.

(for general inquiries)
(for inquiries regarding adoptions)

Visiting the office in person


The immigration window in the Consular Section is open to the public by appointment only, on Tuesday and Thursday 1:30 PM to 3:30 PM, and Friday 9:00 AM to 11:00 AM.The office is closed on Kenyan and American holidays.


Walk-ins are not permitted at this time. Appointments to file petitions or for any other immigration services may be made on Tuesday and Thursday, 1:30 PM to 3:30 PM and Friday 9:00 AM to 11:00 AM. Emergency situations are handled on a case-by-case basis.

Public Transportation

From downtown Nairobi, travel by matatu, bus or taxi: Go in a northwest direction on Uhuru Highway until the Museum Hill roundabout. Turn right (traveling in a northerly direction) onto Museum Hill, which becomes Limuru Road. Continue past the Belgium Embassy and the Canadian Embassy, until reaching the signs for the UNEP and United Nations Avenue. At Kenol gas station, turn right onto United Nations Avenue. Proceed approximately 300 meters, the American Embassy is located on the left.

Parking & Handicap Accessibility

  • Parking is available near the building, but not within the Embassy compound.
  • Accessibility for individuals with special needs is available.

Paying Fees

Fees for applications and petitions are listed in the Forms section of the USCIS website. The fees for all applications and petitions submitted to this office must be paid with either Kenyan Shillings or U.S. dollars only. Money orders and personal checks are not accepted.


Immigration forms are available under the Forms section of the USCIS website.

Applicants are strongly encouraged to always provide a clear and complete address written in Mandarin characters, as well as an e-mail address on all applications and correspondence filed with the Beijing Field Office.


For in-depth information about visas, please check the Visa Services section of the U.S. Department of State website.

Form I-130

U.S. citizens, who reside locally, may file Forms I-130 by coming to the office after making an appointment. Normal processing time is 30 to 60 days.

Form N-400

U.S. immigration offices overseas do not accept or adjudicate Naturalization applications from U.S. Lawful Permanent Residents (LPRs) that live overseas. See the Citizenship section of the USCIS website for Naturalization eligibility criteria and the proper filing procedures.

Form I-131 Parole

The Nairobi Field Office does not issue Humanitarian Parole. Individuals must apply for Humanitarian Parole by submitting their applications to:

For US Postal Service (USPS) Deliveries

USCIS Dallas Lockbox
PO Box 660865
Dallas, TX. 75266

For Express mail and courier deliveries:

Attn: HP
2501 S. State Hwy 121, Business
Suite 400
Lewisville, TX 75067

Instructions on how to file an application for Humanitarian Parole are located on Form I-131.

Form I-131 Re-entry

The Nairobi Field Office does not issue or extend Re-Entry Permits. However, the office will deliver new Re-Entry Permits that were applied for prior to an alien’s departure from the United States. Please telephone the office for an appointment. Instructions on how to obtain or replace a Re-Entry permit are found in the How Do I Get A Travel Document section on the USCIS website.

Transportation Boarding Letters

DHS Customs and Border Protection (CBP) may issue transportation letters to Lawful Permanent Residents whose documents have been lost, stolen, or expired.Please contact CBP directly at 254-20-3636525.

Instructional DVD

Regularly: $199
Now Just: $60
Scroll to Top
immigration direct logo