Guatemala - Guatemala City Field Office

Service Area

The Guatemala City Field Office has jurisdiction over the countries of Guatemala and Belize.

Street Address

Avenida Reforma
7-01, Zona 10
01010 Ciudad de Guatemala

Mailing Address from the US

DHS/USCIS
Unit 3190
Box 299
DPO AA 34024-0299

Mailing Address from Outside the US

American Embassy
DHS/USCIS
Avenida Reforma 7-01 Zona 10
01010 Ciudad de Guatemala

Express Mail Address

American Embassy
DHS/USCIS
Avenida Reforma 7-01, Zona 10
01010 Ciudad de Guatemala

Office Location

Banco de los Trabajadores is across the street from the American Embassy and can be used as a landmark.

Hours of Operation

USCIS Guatemala serves the public for adoption-related issues at the Door/Window # 10 of the Consular Section on Monday through Thursday from 9:00 AM to 12:00 PM and from 1:00 PM to 4:00 PM to the first 40 people that request a number at 7:00 AM by the entrance to the Consular Section.

DHS/USCIS Final I-600 adoption interviews are scheduled through the U.S. Consulate’s “pink slip” appointment system.

USCIS Guatemala serves the public on non-adoption related issues at Window # 5 of the Consular Section on a first come-first served basis Monday through Thursday from 1:00 PM to 3:00 PM.

Phone, Fax Numbers and E-mail

Phone

(502) 2326-4000
If calling from the United States, please dial 011 first.

Fax

(502) 2339-2472

E-mail

General inquiries: Guatemala.Inquiries@dhs.gov

Adoption inquiries: Guatemala.Adoptions@dhs.gov

Congressional inquiries: Guatemala.Congressional@dhs.gov

Humanitarian parole inquiries: Guatemala.HP@dhs.gov

Visiting the office in person

Appointments:

Public Service Window # 5 opens at 1:00 PM, Monday through Thursday for in-person appointments.

Walk-ins:

Walk-ins are accepted at Public Service Window # 5, Monday through Thursday at 1:00pm.

Public Transportation

Taxi: This is the easiest way to get to us. Use Banco de los Trabajadores as a landmark if the taxi driver does not know where the American Embassy is located.

Parking & Handicap Accessibility

Public Parking is available nearby the Embassy building.

Accessibility for those with special needs is available.

Paying Fees

Fees for applications and petitions are listed on the Forms section of the USCIS website. The fees for all applications and petitions submitted to this office must be paid, with either Quetzals or U.S. dollars, to the cashier at the American Consulate General in Guatemala City.

Forms

Immigration forms are available under the Forms section of the USCIS website.

Visas

For in-depth information about visas, please check the Visa Services section of the U.S. Department of State website.

Form I-130

U.S. citizens that legally reside in Guatemala may file Form I-130 (Petition for Alien Relative) at the Guatemala City office by mail or in person during normal business hours.

Form N-400

U.S. immigration offices overseas do not accept or process Naturalization applications from U.S. Lawful Permanent Residents (LPRs) that live overseas. See the Citizenship section on the USCIS Website for Naturalization eligibility criteria and the proper filing procedures.

Form I-131 Parole

The Guatemala City Field Office does not issue Humanitarian Parole. Individuals must apply for Humanitarian parole by submitting their applications to:

USCIS Dallas Lockbox

For US Postal Service (USPS) Deliveries:
USCIS
PO Box 660865
Dallas, TX. 75266

For Express mail and courier deliveries:

USCIS
Attn: HP
2501 S. State Hwy 121, Business
Suite 400
Lewisville, TX 75067

Instructions on how to file an application for Humanitarian Parole are located on Form I-131.

Form I-131 Re-entry

The Guatemala City Field Office does not issue or extend Re-Entry Permits. Instructions on how to obtain or replace a Re-entry Permit may be found on Form I-131 and in the How Do I Get A Travel Document section of the USCIS website.

Transportation Boarding Letters

A transportation letter may be issued to a U.S. Lawful Permanent Resident to replace a lost or stolen Alien Registration Card (Form I-551) by visiting the Guatemala Field office during normal business hours. The letter will be issued after a personal interview at public window number five.

The following documents will be required:

  • Proper Identification
  • Police Report
  • Proof of Residence in the United States within the last year.

This letter is issued after a personal interview at window number 10.

Instructional DVD

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