USCIS Application Support Center (TX), Austin
Address & Phone Number
Street Address
USCIS Application Support Center
Parkline Plaza Shopping Center, 11301 Lakeline Boulevard
Austin, TX, 78717
Appointment Notices
ASCs are located in specific places to accommodate customers located near them. Even though most ASCs provide the same services, if you need an ASC, please use the one nearest you.
Hours
Monday: 8:00 a.m. - 4:00 p.m.
Tuesday: 8:00 a.m. - 4:00 p.m.
Wednesday: 8:00 a.m. - 4:00 p.m.
Thursday: 8:00 a.m. - 4:00 p.m.
Friday: 8:00 a.m. - 4:00 p.m.
Hours of Service for Military Members
This office provides services to military personnel from 9:00AM to 3:00PM, Monday through Friday. Military personnel do not need an appointment.
Parking, Transit and Accessibility
PARKING: Information not available.
ACCESSIBILITY: This office is accessible to people with disabilities.
Public Transportation
DRIVING DIRECTIONS:
From Interstate 35 North:
Take Exit 240B toward US-183/Research Boulevard.
Merge onto US-183 North.
Take exit for Lakeline Mall Drive (last free exit).
Stay on Frontage Road.
Turn right at Lakeline Boulevard.
Parkline Shopping Center will be on the right.
From Interstate 35 South:
Take Exit 239-240A towards US-183/St Johns Avenue.
Turn right at the intersection onto US-183 North Frontage Road.
Stay on Frontage Road and merge onto US-183 North.
Take the exit for Lakeline Mall Drive (last free exit).
Stay on Frontage Road.
Turn right at Lakeline Boulevard.
Parkline Shopping Center will be on the right.
From US-290/TX-71:
Take the exit for TX-1 Loop North (Mopac Expressway).
Merge onto TX-1 Loop North.
Take the exit for US-183/Research Boulevard.
Merge onto US-183 North.
Take the exit for Lakeline Mall Drive (last free exit).
Stay on Frontage Road.
Turn right at Lakeline Boulevard.
Parkline Shopping Center will be on the right.
From US-183 South:
Stay on US-183 South through Cedar Park, Texas.
From US-183 South, turn left onto Lakeline Boulevard.
Parkline Shopping Center will be ahead, on the right.
PUBLIC TRANSPORTATION:
Information not available.
Appointment Notices
The only after filing service that is provided by an ASC is biometrics collection. Biometrics collection services are by appointment only and are related to an application for an immigration benefit.
You will be notified about an ASC appointment by mail. You should follow the instructions on the appointment notice to reschedule the appointment.
Filing Services
There are no direct filings of applications at an ASC.
Case Services
If you believe there is a problem with a case that you filed, you have moved, or you are in need of other services, the USCIS Contact Center offers a variety of Case Services for a case that is pending or completed.
You should call the USCIS Contact Center at 1-800-375-5283, during the hours we offer live assistance for information and assistance on Case Services.
Please note: Application Support Centers do not directly provide Case Services assistance that is related to the status of applications or other associated services.
Note: Application Support Centers do not directly provide Case Services assistance that is related to the status of applications or other associated services.
