USCIS Application Support Center (IL), Burbank

Address & Phone Number

Street Address
USCIS Application Support Center
8004 B South Cicero Avenue
Burbank, IL, 60459-1570

Appointment Notices

ASCs are located in specific places to accommodate customers located near them. Even though most ASCs provide the same services, if you need an ASC, please use the one nearest you.

Hours

Monday:  8:00 a.m. - 4:00 p.m.
Tuesday:  8:00 a.m. - 4:00 p.m.
Wednesday:  8:00 a.m. - 4:00 p.m.
Thursday:  8:00 a.m. - 4:00 p.m.
Friday:  8:00 a.m. - 4:00 p.m.

Note: An appointment is required to visit this office.

Hours of Service for Military Members

This office provides services to military personnel from 9:00AM to 3:00PM, Monday through Friday. Military personnel do not need an appointment.

Note: Military personnel do not need an appointment.

Parking, Transit and Accessibility

PARKING: Information not available.

ACCESSIBILITY: This office is accessible to people with disabilities.

Public Transportation

DRIVING DIRECTIONS:

Traveling North:
Merge onto Interstate 294 North/Interstate 80 West.
Keep left to continue on I-294 North.
Exit onto IL-50 North/South Cicero Avenue.
Make a U-turn.
The Application Support Center is on the right.

Traveling South from the old site:
Head South on South Pulaski Road toward 52nd Street.
Turn right onto West 55th Street.
Turn left onto South Cicero Avenue.
The Application Support Center is on the right.

Traveling East:
Take Interstate 55 North.
Take Exit 279A to merge onto US-12 East/US-20 East/US-45 South LaGrange.
Merge onto IL-171 North Archer Avenue via the ramp on the left to Archer Avenue/79th Street.
Take a slight tight toward West 79th Street.
Continue onto West 79th Street.
Turn right onto Cicero Avenue.
The Application Support Center is on the right.

Traveling West From South Chicago:
Head North on South Escanaba Avenue toward East 85th Street.
Turn right at the first cross street onto South Exchange Avenue.
Turn right onto East 87th Street.
Turn right onto South Cicero Avenue.
Make a U-turn.
The Application Support Center is on the right.

Appointment Notices

The only after filing service that is provided by an ASC is biometrics collection. Biometrics collection services are by appointment only and are related to an application for an immigration benefit.

You will be notified about an ASC appointment by mail. You should follow the instructions on the appointment notice to reschedule the appointment.

Filing Services

There are no direct filings of applications at an ASC

Case Services

If you believe there is a problem with a case that you filed, you have moved, or you are in need of other services, the USCIS Contact Center offers a variety of Case Services for a case that is pending or completed.

You should call the USCIS Contact Center at 1-800-375-5283, during the hours we offer live assistance for information and assistance on Case Services.

Please note: Application Support Centers do not directly provide Case Services assistance that is related to the status of applications or other associated services.

Note: Application Support Centers do not directly provide Case Services assistance that is related to the status of applications or other associated services.

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