USCIS Application Support Center (FL), Jacksonville
Address & Phone Number
Street Address
USCIS Application Support Center
4121 Southpoint Boulevard
Jacksonville, FL, 32216-0930
Appointment Notices
ASCs are located in specific places to accommodate customers located near them. Even though most ASCs provide the same services, if you need an ASC, please use the one nearest you.
Hours
Monday: 8:00 a.m. - 4:00 p.m.
Tuesday: 8:00 a.m. - 4:00 p.m.
Wednesday: 8:00 a.m. - 4:00 p.m.
Thursday: 8:00 a.m. - 4:00 p.m.
Friday: 8:00 a.m. - 4:00 p.m.
Hours of Service for Military Members
This office provides services to military personnel from 9:00AM to 3:00PM, Monday through Friday. Military personnel do not need an appointment.
Parking, Transit and Accessibility
PARKING: There is limited public parking in the area of this office.
ACCESSIBILITY: This office is accessible to people with disabilities.
Public Transportation
DRIVING DIRECTIONS:
Driving directions are as follows:
Take Interstate 95 to the J. T. Butler Boulevard (Route 202) exit.
Take Route 202 east, to the Belfort Road exit.
Turn left on Belfort Road.
Turn left onto Southpoint Parkway.
Turn left onto Southpoint Boulevard.
The Application Support Center is on the left.
PUBLIC TRANSPORTATION:
Public transportation is available through Jacksonville Transportation Authority (JTA). Visit the website at www.jtafla.com or call at 904-630-3181.
Appointment Notices
The only after filing service that is provided by an ASC is biometrics collection. Biometrics collection services are by appointment only and are related to an application for an immigration benefit.
You will be notified about an ASC appointment by mail. You should follow the instructions on the appointment notice to reschedule the appointment.
Filing Services
There are no direct filings of applications at an ASC
Case Services
If you believe there is a problem with a case that you filed, you have moved, or you are in need of other services, the USCIS Contact Center offers a variety of Case Services for a case that is pending or completed.
You should call the USCIS Contact Center at 1-800-375-5283, during the hours we offer live assistance for information and assistance on Case Services.
Please note: Application Support Centers do not directly provide Case Services assistance that is related to the status of applications or other associated services.
Note: Application Support Centers do not directly provide Case Services assistance that is related to the status of applications or other associated services.
