USCIS Application Support Center (TX), San Antonio
Address & Phone Number
Street Address
USCIS Application Support Center
2000 SE Loop 410
San Antonio, TX, 78220-4924
Appointment Notices
ASCs are located in specific places to accommodate customers located near them. Even though most ASCs provide the same services, if you need an ASC, please use the one nearest you.
Hours
Monday: 8:00 a.m. - 4:00 p.m.
Tuesday: 8:00 a.m. - 4:00 p.m.
Wednesday: 8:00 a.m. - 4:00 p.m.
Thursday: 8:00 a.m. - 4:00 p.m.
Friday: 8:00 a.m. - 4:00 p.m.
Hours of Service for Military Members
This office provides services to military personnel from 8:00AM to 4:00PM, Monday through Friday. Military personnel do not need an appointment.
Parking, Transit and Accessibility
PARKING: There is parking available.
ACCESSIBILITY: This office is accessible to people with disabilities. Parking is also available for people with disabilities.
Public Transportation
OFFICE HOURS:
This office provides services to the general public by appointment from 8:00AM to 4:00PM, Monday through Friday.
This office provides services to military personnel from 8:00AM to 4:00PM, Monday through Friday. Military personnel do not need an appointment.
DRIVING DIRECTIONS:
TRAVELING NORTH
Take I-37 North.
Take Exit 133 to merge onto I-410 North.
Take Exit 35 for US 87/Rigsby Avenue toward Victoria.
Merge onto SE Loop 410/I-410 access road.
The Application Support Center (ASC) is on the right.
TRAVELING SOUTH
Take US-281 South.
Use the second from the right lane to take I-410 West Exit.
Keep left at the fork.
Follow signs for Interstate 410 East and Merge onto I-410 East.
Take I-35 South/I-410 South Exit toward San Antonio/Randolph Boulevard/Windcrest.
Keep left and merge onto I-35 South/I-410 South.
Keep right at the fork to continue on I-410 South.
Take Exit 35 toward US 87/Rigsby Avenue/Victoria.
Drive to SE loop 410/I-410 Access Road.
Merge onto SE loop 410/I-410 Access Road.
Use the left 2 lanes to turn left onto Rigsby Avenue.
Use the left 2 lanes to turn left at the 1st cross Street onto SE Loop 410/I410 Access Road.
The Application Support Center (ASC) is on the right.
TRAVELING EAST
Take I-10 East.
Take Exit 581 for Interstate 410 South.
Merge onto I-410 South.
Take Exit 35 toward US 87/Rigsby Avenue/Victoria.
Drive to SE Loop 410/I-410 Access Road.
Merge onto SE 410/I-410 Access Road.
Use the left 2 lanes to turn left onto Rigsby Avenue.
Use the left 2 lanes to turn left at the 1st cross street onto SE Loop 410/I-410 Access Road.
The Application Support Center is on the right.
TRAVELING WEST
Take County Road 357.
Turn right onto US-87 North.
Turn right onto South FM 3465.
Turn left onto TX-107 Loop West.
Turn right onto US-87 North (Pass by The Jack in the Box on the right in 7.7 miles).
Make a slight right toward SE Loop 410/I-410 Access Road.
The Application Support Center is on the right.
Public Transportation is Available.
For more information please call the Customer Info Center Bus Routing & Scheduling at 1-866-362-2020 or visit their website at
www.viainfo.net
Appointment Notices
The only after filing service that is provided by an ASC is biometrics collection. Biometrics collection services are by appointment only and are related to an application for an immigration benefit.
You will be notified about by mail of the address for your scheduled appointment. Please consult the appointment notice that is mailed to your from USCIS on Form I-797 for the time, date, and location of your appointment.
Filing Services
There are no direct filings of applications at an ASC
Case Services
If you believe there is a problem with a case that you filed, you have moved, or you are in need of other services, the National Customer Service Center offers a variety of Case Services for a case that is pending or completed.
You should call the National Customer Service Center at 1-800-375-5283, during the hours we offer live assistance for information and assistance on Case Services.
Please note: Application Support Centers do not directly provide Case Services assistance that is related to the status of applications or other associated services.
Note: Application Support Centers do not directly provide Case Services assistance that is related to the status of applications or other associated services.
