USCIS Application Support Center (OH), Cleveland
Address & Phone Number
Street Address
USCIS Application Support Center
1240 East 9th Street
Cleveland, OH, 44199-2085
Appointment Notices
ASCs are located in specific places to accommodate customers located near them. Even though most ASCs provide the same services, if you need an ASC, please use the one nearest you.
Hours
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
Hours of Service for Military Members
This office provides services to military personnel from 9:00AM to 3:00PM, Monday through Friday. Military personnel do not need an appointment.
Parking, Transit and Accessibility
PARKING: There is public parking available near the office.
ACCESSIBILITY: This office is accessible to people with disabilities.
Public Transportation
DRIVING DIRECTIONS:
TRAVELING NORTH
Merge onto I-77 North.
Take the I-77 North/I-76 East Exit number 125B towards Cleveland/Youngstown. Keep left at the fork in the ramp.
merge onto I-77 North.
Take Exit for East 9th Street.
The Application Support Center (ASC) is on the right.
TRAVELING SOUTH
Merge onto OH-2 West.
Take the East 9th Street Exit.
Turn left onto East 9th Street.
The Application Support Center (ASC) is on the right.
TRAVELING EAST
Merge onto OH-2 East.
Stay straight to go onto I-90 East.
Take the I-90 East/I-71 South/OH-176 South Exit 170B towards Cleveland/Columbus.
Keep left at the fork in the ramp.
Merge onto I-90 East.
Take the I-77 South/East 9th Street Exit 172A.
Keep right at the fork in the ramp.
Merge onto East 9th Street.
The Application Support Center (ASC) is on the right.
TRAVELING WEST
Merge onto US-422 West.
US-422 West becomes I-480 West.
Take the I-77 North/I-77 South Exit 20B towards Cleveland/Akron.
Take the I-77 North Exit towards Cleveland.
Merge onto I-77 North.
Take the East 14th street Exit 162B towards East 22nd Street.
Keep left at the fork in the ramp.
Merge onto 14th Street.
Turn left onto Prospect Avenue East.
Turn right onto East 9th Street.
The Application Support Center (ASC) is on the right.
PUBLIC TRANSPORTATION:
For public transportation, please contact the Cleveland Regional Transit Authority at 216-566-5100.
Appointment Notices
The only after filing service that is provided by an ASC is biometrics collection. Biometrics collection services are by appointment only and are related to an application for an immigration benefit.
You will be notified about an ASC appointment by mail. You should follow the instructions on the appointment notice to reschedule the appointment.
Filing Services
There are no direct filings of applications at an ASC
Case Services
If you believe there is a problem with a case that you filed, you have moved, or you are in need of other services, the USCIS Contact Center offers a variety of Case Services for a case that is pending or completed.
You should call the USCIS Contact Center at 1-800-375-5283, during the hours we offer live assistance for information and assistance on Case Services.
Please note: Application Support Centers do not directly provide Case Services assistance that is related to the status of applications or other associated services.
Note: Application Support Centers do not directly provide Case Services assistance that is related to the status of applications or other associated services.
