USCIS Application Support Center (OH), Westerville
Address & Phone Number
Street Address
USCIS Application Support Center
5466 Westerville Pike, Alum Creek Plaza
Westerville, OH, 43081
Appointment Notices
ASCs are located in specific places to accommodate customers located near them. Even though most ASCs provide the same services, if you need an ASC, please use the one nearest you.
Hours
Monday: 8:00 a.m. - 4:00 p.m.
Tuesday: 8:00 a.m. - 4:00 p.m.
Wednesday: 8:00 a.m. - 4:00 p.m.
Thursday: 8:00 a.m. - 4:00 p.m.
Friday: 8:00 a.m. - 4:00 p.m.
Hours of Service for Military Members
This office provides services to military personnel from 8:00AM to 4:00PM, Monday through Friday. Military personnel do not need an appointment.
Parking, Transit and Accessibility
PARKING: There is public parking available near the office.
ACCESSIBILITY: This office is accessible to people with disabilities.
Public Transportation
DRIVING DIRECTIONS:
Traveling North to the ASC:
Head East on West Broad Street toward South Wall Street.
Turn Left onto North 4th Street.
Take the I-670 east ramp to the airport.
Continue onto I-670 East onto US-62 East.
Take the exit on the left onto I-270 North toward Cleveland.
Take Exit 33 toward Easton.
Keep left to continue on Exit 30 and follow the signs for Worthington.
Merge onto OH-161 West/East Dublin Granville Road.
Take the exit toward Westerville/Ohio 3/I-270 North/I-270 South.
Turn left onto Old Dublin Granville Road.
Turn right onto OH-3 North.
The Application Support Center is on the right.
Traveling South to the ASC:
Take I-71 South toward Columbus.
Take exit 119A to I-270 East toward Wheeling.
Merge onto I-270 East and take Exit 30 toward Worthington.
Merge onto OH-161 West/East Dublin Granville Road.
Take the exit toward Westerville/Ohio 3/I-270 North/I-270 South.
Turn left onto Old Dublin Granville Road.
Turn right onto OH-3 North.
The Application Support Center is on the right.
Traveling East to the ASC from Dublin:
Take I-270 North.
Take Exit 29 for OH-3 toward Westerville.
Keep left at the fork and follow the signs for OH-3 South.
Turn left onto OH-3 South/South State Street.
The Application Support Center is on the left.
Traveling West from New Albany:
Merge onto OH-161 West to Worthington.
Keep left to stay on OH-161 West.
Take the exit toward Westerville/OH-3/I-270 North/I-270 South.
Turn left onto Old Dublin Granville Road.
Turn right onto OH-3 North.
The Application Support Center is on the right.
PUBLIC TRANSPORTATION:
For information on public transportation please contact the Central Ohio Transit Authority (COTA) at 614-275-5800 or visit their website at www.cota.com.
Appointment Notices
The only after filing service that is provided by an ASC is biometrics collection. Biometrics collection services are by appointment only and are related to an application for an immigration benefit.
You will be notified about an ASC appointment by mail. You should follow the instructions on the appointment notice to reschedule the appointment.
Filing Services
There are no direct filings of applications at an ASC
Case Services
If you believe there is a problem with a case that you filed, you have moved, or you are in need of other services, the USCIS Contact Center offers a variety of Case Services for a case that is pending or completed.
You should call the USCIS Contact Center at 1-800-375-5283, during the hours we offer live assistance for information and assistance on Case Services.
Please note: Application Support Centers do not directly provide Case Services assistance that is related to the status of applications or other associated services.
Note: Application Support Centers do not directly provide Case Services assistance that is related to the status of applications or other associated services.
