USCIS Application Support Center
467 Silver Lane
East Hartford, CT 06118-1104
ASCs are located in specific places to accommodate customers located near them. Even though most ASCs provide the same services, if you need an ASC, please use the one nearest you.
This office provides services to military personnel from 9:00AM to 3:00PM, Monday through Friday. Military personnel do not need an appointment.
There is parking available at the office.
Amtrak 1-800-USA-RAIL (Take to Union Station in Hartford) Taxis - Central CT Taxi, 860-833-6949 - Yellow Cab, 860-666-6666 - United Cab Company, 860-547-1602 - Barrows Cab Company, 860-236-6962 - Ace Taxi, 860-244-9999 - City Cab, 860-416-6587 Buses - Bonanza, 1-800-751-8800 - Greyhound, 860-724-1397 - Peter Pan, 860-724-7080 Hartford Metro Buses CT Transit 860-522-8101 - Take bus Route B from Statehouse Square in Hartford to the ASC.
- There is a free shuttle from Union Station to Statehouse Square.
This office is handicapped accessible.
The only after filing service that is provided by an ASC is fingerprinting. Fingerprinting services are by appointment only and are related to an application for an immigration benefit. You will be notified about an ASC appointment by mail. You should follow the instructions on the appointment notice to reschedule the appointment.
There are no direct filings of applications at an ASC.
If you believe there is a problem with a case that you filed, you have moved, or you are in need of other services, the National Customer Service Center offers a variety of Case Services for a case that is pending or completed.
You should call the National Customer Service Center at 1-800-375-5283, during the hours we offer live assistance for information and assistance on Case Services.
Note: Application Support Centers do not directly provide Case Services assistance that is related to the status of applications or other associated services.