USCIS Application Support Center
Glenmont Plaza 12331 Georgia Avenue, Suite C
Wheaton, MD 20906-3646
ASCs are located in specific places to accommodate customers located near them. Even though most ASCs provide the same services, if you need an ASC, please use the one nearest you.
Military personnel do not need an appointment. 9:00AM to 3:00PM, Monday through Friday
Parking is available at this office.
Metro: Take the Red Line to the Glenmont Station. Proceed south when you leave the Metro station (toward KFC & 7-11) and cross Layhill Road. The Application Support Center is straight ahead in Glenmont Plaza, next to Pizza Hut.
Metro Bus number C7 and C9 and Montgomery County Ride On Bus (Route 31) stop on Randolph Road in front of Glenmont Plaza.
This office is handicapped accessible.
The only after filing service that is provided by an ASC is fingerprinting. Fingerprinting services are by appointment only and are related to an application for an immigration benefit. You will be notified about an ASC appointment by mail. You should follow the instructions on the appointment notice to reschedule the appointment.
There are no direct filings of applications at an ASC.
If you believe there is a problem with a case that you filed, you have moved, or you are in need of other services, the National Customer Service Center offers a variety of Case Services for a case that is pending or completed.
You should call the National Customer Service Center at 1-800-375-5283, during the hours we offer live assistance for information and assistance on Case Services.
Note: Application Support Centers do not directly provide Case Services assistance that is related to the status of applications or other associated services.