IMMIGRATION DIRECT PRIVACY POLICY
Effective Date: February 13, 2026
Last Updated: February 13, 2026
1. Introduction
This Privacy Policy explains how FileRight, Inc. (“FileRight,” “Company,” “we,” “us,” or “our”) collects, uses, discloses, retains, and otherwise processes personal information in connection with the ImmigrationDirect.com website and related applications, software, tools, and services operated by FileRight (collectively, the “Services”).
We respect the privacy concerns of each visitor and have created this Privacy Policy to explain the types of information that may be collected through your visit to and use of the Services, and how that information may be used.
This Privacy Policy is a material part of our Terms of Use. By accessing or using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, you should discontinue use of the Services.
We endeavor to comply with applicable privacy laws in the United States, including the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA). We make no representation that the Services are governed by or operated in accordance with the laws of jurisdictions outside the United States. Those who choose to access the Services from outside the United States do so on their own initiative and are responsible for compliance with applicable local laws.
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@immigrationdirect.com.
2. Information We Collect
2.1 Personally Identifiable Information
We may collect personally identifiable information (“Personal Information”) that you voluntarily provide or that is necessary to provide the Services, including:
- Name, mailing address, email address, and phone number
- Date of birth and other identifying information
- Government-issued identifiers (where voluntarily provided)
- Immigration-related, legal, employment, household, or dependent information
- Financial information, including billing details, payment method identifiers, transaction history, and related metadata collected in connection with purchases, subscriptions, refunds, fraud prevention, and payment processing
- Information you submit through forms, uploads, communications, or customer support interactions
2.2 Sensitive Personal Information
Certain information we collect may be considered “Sensitive Personal Information” under applicable privacy laws, including government-issued identifiers, financial account information, precise geolocation data (where enabled), and information related to immigration or legal status.
We collect and use Sensitive Personal Information only as reasonably necessary to provide the Services, comply with legal obligations, prevent fraud, secure our systems, and operate our business, or as otherwise permitted by law. Where required by law, you may have the right to limit certain uses of Sensitive Personal Information.
2.3 Non-Personally Identifiable Information
We automatically collect certain non-personally identifiable information, including:
- Browser type, operating system, device identifiers, and IP address
- Usage data, page interactions, referral information, and session activity
- General demographic or interest information, such as age range, gender, household composition, interests, and parental status, where permitted by law
3. How We Use Information
We use personal information for purposes including:
- Providing, operating, and improving the Services
- Processing transactions and managing accounts
- Communicating with you about your account, purchases, or inquiries
- Personalizing content, offers, and user experience
- Marketing, advertising, attribution, and analytics
- Preventing fraud, abuse, or security incidents
- Complying with legal obligations and enforcing our agreements
We may combine information you provide with information obtained from third-party sources, analytics providers, advertising partners, or service providers, where permitted by law. We may use this information to improve data accuracy, audience measurement, attribution, and the relevance of our marketing and services.
Public Record Notice: Certain information may become a matter of public record if it is included in documents filed with a government agency or court.
4. Feedback, Reviews, and Testimonials
We may collect information you choose to provide in feedback forms, surveys, reviews, testimonials, or similar submissions (“Feedback”). Feedback may include written comments, ratings, opinions, and optional identifying information such as name, initials, location, or media content. Providing identifying information in connection with Feedback is optional.
We use Feedback to improve our Services, analyze trends, and, where permitted and with consent if required by law, to publish or display testimonials and reviews. You may request removal of identifying information associated with Feedback, subject to legal requirements.
5. Cookies, Analytics, and Tracking Technologies
We use cookies, pixels, SDKs, session replay tools, and similar technologies to operate the Services, understand usage, measure performance, improve functionality, and deliver relevant content and advertising.
You may control certain tracking preferences through browser settings or industry opt-out mechanisms. Disabling cookies or tracking technologies may limit some features or personalization.
6. Sale, Sharing & Disclosure of Information (CCPA / CPRA)
We may sell or share personal information, as those terms are defined under California law, including for:
- Cross-context behavioral advertising
- Attribution and measurement
- Audience modeling
- Lookalike and similar audience creation
- Services that may be of interest to the user
- Lead generation, referrals, or introductions to third parties, including legal or professional service providers, where a user has expressed interest in services we do not offer or where such sharing is otherwise permitted by law
Categories of Recipients
- Advertising networks
- Analytics providers
- Marketing platforms
- Business partners
- Affiliates and subsidiaries
- Professional service providers, including law firms or service providers offering services outside our scope
Any sale or sharing of personal information will occur only where permitted by law and, where required, subject to applicable notice and opt-out rights.
7. Data Retention and Deletion
We retain personal information for as long as your account is active or as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and support business operations.
Upon receipt of a verified request to delete personal information, we will delete or anonymize such information within forty-five (45) days, unless a longer retention period is required or permitted by law.
8. Do Not Track Signals
The Services do not currently respond to “Do Not Track” signals or similar browser-based privacy settings.
9. Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or limit the use of your personal information, and to opt out of certain data uses such as the sale or sharing of personal information.
We do not discriminate against users for exercising their privacy rights. Requests may require identity verification and will be handled within the timeframes required by law.
Marketing Communications: You may receive marketing communications from us in accordance with applicable law. You may opt out of marketing emails at any time using the unsubscribe instructions provided. Even if you opt out, we may still send transactional or service-related communications.
10. Children’s Privacy
The Services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected such information, we will delete it.
This section does not prohibit the collection of information about dependent children when provided by an adult user in connection with immigration-related services.
11. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can be guaranteed to be completely secure, and we cannot guarantee absolute security.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date. Continued use of the Services constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@immigrationdirect.com.
